At Reclaim Management Services Ltd. we offer a unique service. Debt collection to many people is seen as an unpleasant stressful exercise. We look at it as bridging a communication gap. This can only be done through effective interpersonal communication whereby we apply customer care skills. We believe in collecting a debt, while at the same time, enhancing a positive relationship between our client and their customers.

We can ease your pain. It starts with a thorough look at your objectives and practices. Based on this information, we tailor a plan that will work for your company and maximize results. And, we’ll make recommendations to expand or enhance your debt collection practices through several value-added services.
We offer four unique services:

• Debt Collection

Most companies classify their debts in different categories, the impossible (almost written off) the near impossible (maybe), and the possible. We classify them all as one-collectable.
We pride ourselves in our customer service approach, which ensures that we collect our clients’ debts in the most professional manner, always ensuring that relations between you and your customer are maintained. This is our main product.

• Reconciliation

Most companies have very unclear records of exactly how much is owed to them, and by whom. Customers claim payments were made, others claim invoices were never sent, and it goes on and on. We know that reconciliation takes up a lot of credit control department time. WE take this headache off you. You furnish us with information, we liaise with your customer, and establish actual amounts of debts owed, then we collect.

• Investigations

Many a time you have your debts reconciled and verified but have no idea where to get the debtor or whether the debtor is capable of paying your debt. We can trace the debtor for you and also give you a detailed breakdown of his attachable property. This will give you an idea of whether to pursue the debtor further with a view of avoiding using good money to chase bad money.

• Recruitment

We offer recruitment services for clients seeking for personnel in the Credit Industry.

• Consultancy

We consult on all issues relating to credit:
- Setting up credit policies and systems
- Setting up vetting procedures
- Training in debt collection